App Store Compliance Information
1. Data Collection and Privacy
LEND-IT.CA is committed to protecting user privacy and complies with all applicable data protection regulations including GDPR, CCPA, and PIPEDA.
Data We Collect:
- Account Information: Name, email address, phone number, and profile information
- Location Data: GPS coordinates for product location and delivery services
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Usage Data: App interactions, search queries, and feature usage for service improvement
- Device Information: Device type, operating system, and app version for technical support
How We Use Your Data:
- To provide and improve our lending/borrowing services
- To process transactions and payments
- To communicate with you about your account and services
- To ensure platform safety and prevent fraud
- To comply with legal obligations
2. Third-Party Services
Our app integrates with the following third-party services:
- Stripe: Payment processing (subject to Stripe\'s privacy policy)
- Firebase: Push notifications and analytics (subject to Google\'s privacy policy)
- Google Maps: Location services and mapping (subject to Google\'s privacy policy)
3. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication protocols
4. User Rights
Users have the following rights regarding their personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
5. Age Restrictions
LEND-IT.CA is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 18 years of age.
6. Content Guidelines
Users must comply with our content guidelines:
- No illegal, harmful, or offensive content
- No spam, harassment, or abusive behavior
- Accurate product descriptions and pricing
- Respect for intellectual property rights
- Compliance with local laws and regulations
7. Dispute Resolution
We provide a comprehensive dispute resolution system for users including:
- In-app reporting and support system
- Mediation services for transaction disputes
- Escalation to customer support team
- Compliance with consumer protection laws
8. App Store Guidelines Compliance
Our app complies with Apple App Store and Google Play Store guidelines:
- No prohibited content or activities
- Transparent pricing and billing practices
- Clear privacy policy and terms of service
- Regular app updates and security patches
Responsive customer support
9. Updates to This Policy
We may update this App Store compliance information from time to time. Users will be notified of significant changes through the app or via email.